Information and Communication Technologies (ICTs) refer to a range of technologies and tools used to create, collate and communicate information and knowledge. ICTs are used in daily life to prepare documents, talk to others by phone, listen to radio and watch television programmes. Some ICTs involve one-way communication, while others facilitate two-way communication. Some can include only one medium (e.g., telephone), while others can handle more than one medium (e.g. computer and television).